Who is Fyre Direct?
We are fireplace specialists. We are passionate about the products we sell, whether it be wood stoves, pellet stoves, fireplaces, fire pits, stoves, heaters, grills, and accessories. We also care very deeply about our customers. Our goal is to be the most customer-centric brand in the fireplace market. Our customers include young to elderly homeowners, backyard and barbecue enthusiasts, professionals, and mostly families who are seeking to bring together their loved ones around the comforting warmth of the age-old fireplace!
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly, warranty and product benefits to features. We know our fireplaces and their specifications inside and out so we can give you the details and knowledgeable answers to any of the questions that you may have.
Why Shop Fyre Direct?
- World-class customer service.
- FREE shipping to the lower 48 USA on orders $250+ and no sales tax (except WY, PA, NC, NY)
- Every fireplace comes 95% assembled with very little assembly required.
- We guarantee that our prices are the lowest online.
- We sell a wide range of best-selling wood stoves and electric fireplaces from top brands, as well as outdoor fireplaces and fire pits. We have thousands of satisfied customers.
- See our happy customers' testimonial videos here on our Youtube Channel!
Our Mission
- Our main mission here at Fyre Direct is to show avid home makers that we can provide them with a service in which they can find quality fireplaces and great prices. We know how to make a house a home, and we know what you need, so let us help you find the right fireplace for your dream home!
- We want to make sure that you are not overpaying for your new fireplace! We understand how frustrating it is to purchase something and later find out that it was on sale somewhere else. Here at Fyre Direct, we will match anyone's prices to make sure you get the best deal at your front door!
We Know the Importance of Getting Value for Your Purchase, Which is Why We Offer:
- 100% Secure Shopping
- Trusted Brand Names
- Authorized Online Dealer
- Hassle-Free Returns
- Free Shipping Every day
- Low Price Guarantee
- We Value Your Privacy
- Satisfaction Guarantee
- Courteous Sales Experts
Still Worried About the Price?
A Few Reasons Why People Love Shopping With Us
- We are an authorized dealer for our suppliers, and we ship directly from their warehouse.
- With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store, and we pass the savings directly on to you.
- We offer fast free shipping zero taxes anywhere except for Wyoming, Pennsylvania, North Carolina, and New York, hassle-free returns, personalized customer service, SSL 256-bit encryption and PCI DSS compliance to ensure a safe purchase
We understand buying a fireplace is a significant investment, so we want to make the buying process as easy as possible for you.
Go ahead and place your order today, and if you have any questions, give us a call or email us at info@fyredirect.com.
Contact Us
You can call our customer support team from 9 am-4 pm EST Monday-Friday at 1 (800) 643-4143.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@fyredirect.com, and we will reply within 1-2 hours during regular business hours.
You can write to us:
312 W. 2nd St #1388
Casper, WY 82601
We hope you enjoy shopping at our fireplaces as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
