I purchased Navidium Shipping Protection with my new wood burning stove because it wasn't clear how Fyre Direct would handle any in-transit damage. I figured at least with Navidium I could make a claim if needed. Much to my joy, the new Drolet stove was incredibly well-packed. The pallet was in great shape with a hefty amount of wood surrounding the stove. The shipping company did a great job transporting and handling. Shipping protection was not needed, and I would argue it was completely unnecessary given how well everything was packed!